Frequently Asked Questions

Question

Why didn’t I receive an award letter?

Answer

There are a few reasons why you might not have received your financial aid award letter yet:

  • Your financial aid file may still be incomplete—you may need to submit additional documents
  • You might have submitted the wrong application (FAFSA vs. CADAA)
  • You may not meet Satisfactory Academic Progress (SAP) requirements
  • There may be a hold on your account

To check your status, log into Self-Service and review your Financial Aid Checklist. You can also contact the Financial Aid Office to find out exactly what’s missing or what steps to take next.