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Frequently Asked Questions
Question
Why didn’t I receive an award letter?
Answer
There are a few reasons why you might not have received your financial aid award letter yet:
- Your financial aid file may still be incomplete—you may need to submit additional documents
- You might have submitted the wrong application (FAFSA vs. CADAA)
- You may not meet Satisfactory Academic Progress (SAP) requirements
- There may be a hold on your account
To check your status, log into Self-Service and review your Financial Aid Checklist. You can also contact the Financial Aid Office to find out exactly what’s missing or what steps to take next.