Help Article

How to receive a financial aid disbursement or refund

Financial aid funds are applied first to your tuition and mandatory fees. If the amount of aid you receive is greater than your charges, the extra funds are refunded to you. Refunds are typically issued through BankMobile or direct deposit, depending on the refund preference you set up.

What You Need to Know

  • Complete your file: Aid can only be disbursed once your financial aid file is fully processed and all requested documents are submitted in Self-Service.
  • Enrollment matters: Your award amount is based on the number of units you are enrolled in at the disbursement deadline. Late-start classes are not included until they begin.
  • Set up your refund option: Be sure your BankMobile account and refund preference are ready before funds are released. Without this, refunds may be delayed.
  • Stay eligible: You must meet Satisfactory Academic Progress (SAP) and other program requirements to continue receiving aid.

Refund Timing

Refunds are generally issued in two installments each semester. Exact dates may vary depending on your award type and funding availability. Check the Financial Aid Office calendar for the current disbursement schedule.

Need Help?

If you are unsure about your aid amount, refund status, or how to set up BankMobile, contact the Financial Aid Office. Staff can walk you through the process and make sure you’re prepared to receive your refund without delays.