Frequently Asked Questions

Question

What is the Woodland Online Bookstore return policy?

Answer

  • General items: Returnable within 90 days with a receipt (holiday purchases through Jan 31)
  • Textbooks: 7 days from class start, or 2 days from purchase if bought later; 30 days if you drop the course; not refundable during finals week (buyback may apply)
  • eBooks: Refundable within 14 days of first access, or 30 days if unopened
  • Damaged/incorrect items: Full replacement or refund, including shipping

See the full return policy for hardware, regalia, and other merchandise.