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Frequently Asked Questions
Question
What happens if my financial aid funds are returned as undeliverable?
Answer
If your refund is returned due to outdated info or no refund preference, update your details in BankMobile and notify the Financial Aid Office right away. If time allows, your funds can be reissued. Otherwise, the money is returned to the original source (like the U.S. Department of Education or California Student Aid Commission). Make sure your contact and refund info is always up to date to avoid delays.
Learn how to Fix a Returned Financial Aid Refund